Post Disaster Communication

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Post Disaster Communication

[En Español]


This project was developed at the TechCamp in Santiago, Chile on November 20. TechCamp Santagio had over 100 participants, including a few US technologists, over 20 Chilean Tech community representatives, and approximately 80 NGOs and civil society organization representatives from across Latin America. Small group discussions between technologists and civil society organizations were used as a means of developing valid problem definition statements.

Proposed by: Chileayuda Representatives in Santiago, Chile

Contact: Email -

A backup point of contact for this project is Noel Dickover ( or is a secondary contact. He is US-based and can be reached via email or cell during RHoK at seven-zero-three--two-three-one--three-nine-one-two, or via twitter at @NoelDickover. Noel may be available via Skype (NoelDickover) Friday evening, late Saturday evening and Sunday.

Who Needs This?

1. People in damaged zones and their loved one.

2. Organizations for rescue and assistance.


The problem is that there is an inability to communicate directly with loved ones in the event of a disaster. A goal here would be to have simple access to information by those affected by a disaster within 24 hours, thus improving knowledge of the number of people affected. Better information would both alleviate loved ones' uncertainty as well as better help direct the efforts of rescue services.

The idea is to create an "Emergency Repository" number or shortcode which, similar to 911 type numbers for firefighters, etc, would be a new contact for access in an emergency. It would use SMS, Facebook, Twitter -- there are many ways to feed such an information system.

The problem to address is how to allow people to reach critical information in a disaster (such as how to find people, where to go for food and shelter, etc.), plus it would allow people to feed new data into it. Various information sources already exist -- e.g. Google, Microsoft, Chile Ayuda, etc -- and they partially address this problem. But the goal here would be to link all such information resources in one platform that is available via mobile or web-based means.

In less than 24 hours one could know the state of the greatest number of people affected by a disaster.


This might be an example where the CrisisWiki Project is Updated to provide additional functionality. Unfortunately, CrisisWiki is only delivered via website. Would there be a way to take CrisisWiki and disseminate the information in there via SMS?


Post Disaster Communication Video

Use Case/User Story/Scenario

Disaster arises → Text to 333 ↔ Consult information

- Tel Repository - SMS Emergency - Web - Packets from other linked sites

Similar projects and Resources


Current State and Solutions

Microsoft, Google, Chileayuda

En Español

Daremos las definicaciones de problemas a un grupo global de progamadores voluntarios que se llaman “Random Hacks of Kindness” quien crearan soluciones a estes problemas desde el 4 hasta 5 de diciembre.

Resumen del meta

En menos de 24 horas se pueda conocer el estado del mayor número de personas afectadas por un desastre

Descripcion de la necesidad

  1. Aliviar la angustia provocada por la incertidumbre de no contar con información del estado de sus seres queridos
  2. Direccionar ayuda y rescate a casos más urgentes.

Quien lo neceista?

  1. Las personas en zonas damnificadas y sus seres queridos
  2. Organizaciones de rescate y ayuda.

Caso tipico

Sube información → 333 ↔consulta informacion - Tel - Repositorio - SMS - Emergencia - Web - paquetes de otros sitios linkeados

Soluciones que ya existen o enlaces relevantes

Microsoft, Google, Chileayuda