SOmpon Samleng (SOS)

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TechCamp Project Template Group 5

Project Title:

SOmpon Samleng (SOS)

Project Participants:

  1. Ms. Sochenda Chap,
  2. Mr. Be Chantra,
  3. Ms. Yatanar Htun,
  4. Mr. Ratanak Ou,
  5. Mr. Bormy Chanthong,
  6. Mr. Arjun Venkatraman,
  7. Ms. Amy Collins,
  8. Ms. Justine Wang,
  9. Ms. Heng Chantheng,
  10. Ms. Karen Greene,
  11. Ms. Jessica Young,
  12. Ms. Sara Piazzano,

NGO Project Lead:

Winrock & ILO

Technologist Project Lead:


Project Presenter:


Group Number:


Problem Set Format Problem sets and solutions provide a method that details everything you need to get support to a critical problem to which an NGO or a grassroots organization faces.

Summary of the Problem

This is a description of the problem situation. What kind of people mission better if this problem is solved?

  • How do we create a social network for domestic migrant workers that can also serve as an emergency message/response system?

Problems include isolation of domestic workers (support community), lack of access to information, need for emergency assistance and need for sensitive solutions to avoid retaliation.

Summary of the Proposed Solution

This should provide an outline of the basic need that would solve the above problem.

We will develop a platform for migrants to receive information (best practices and warning signs), share their experiences (to build a community), as well as request or signal for help (depending on ample phone time). This will help solve the additional problem of collecting/analyzing data and managing emergency response.

Technology to Solve the Problem

Areas of technology that you believe have the potential to solve this problem? (eg mobile devices, social networks, geospatial technology, etc.). As the proposed solution could be used?

Interactive Voice Response (IVR), Email, Mobile Phones, Mapping

Existing solutions or relevant links

What other information could help technologists working on this idea?

  • CGNET and MOJO Lab existing IVR platform and lessons learned
  • ILO's Migration Resource Centers in Cambodia for strategic locations and training
  • Youth Networks (KYA, YRDP, PHD, CUIF) to promote the platform and support the trainings
  • Migrant networks in Asia for target market knowledge and system support
  • National hotline in Cambodia for emergency response

Follow-on Actions

Once a potential solution has been developed, what is your plan of action to implement it? Should arise as a series of steps and goals, preferably together with actions assigned to a specific group of people.

  • 1.Setup platform
    • assessment of communities, select partners (pilot/baseline study)
    • acquire technologies
    • select core staff and trainers
    • pilot system (w/ focus group of migrant workers)
    • prepare training curriculum
    • establish coordination network
  • 2.Train communities to operate the system
    • select migrant workers, families and youth promoters to be trained
    • organize events to involve the community
    • pre-departure trainings for migrants and families
    • finalize IVR system
  • 3.Provide support and information to help domestic workers
    • set up IVR system with recorded messages
    • set up emergency response system (for missed calls)
    • set up voice blog for experience sharing
  • 4.Take action based upon information received (advocate for workers, policy)
    • process data
    • develop report that highlights complaints
    • share with communities and stakeholders